Professional Activities

Training in management for people in contact with the public or with difficult personalities.
Customer management, decision-making, happy empowerment and health prevention programs for all.

Marketing Strategy & Analysis

Marketing Strategy & Analysis

Develop, plan and organize domestic or international marketing strategies.

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Product & Services Marketing

Product & Services Marketing

Develop and manage marketing mix policies.

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Customer Relations and Services

Customer Relations and Services

Enhance customer relations and services in a quality approach.

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Consultative Sales

Consultative Sales

Improve efficiency by responding to clients’ needs in a more personal way.

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Communication – Management

Communication – Management

Enhance customer relations at contact and advisory levels to strengthen loyalty.

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Difficult Customers and Situations

Difficult Customers and Situations

Improve customer service as part of a violence prevention policy.

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Psychosocial Risk

Psychosocial Risk

Put in place a prevention policy (alcohol and drugs, stress, burn-out, suicide).

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Team Supervision

Team Supervision

Put in place a qualitative approach aimed at improving professional practices.

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Health and Clinical Therapy

Health and Clinical Therapy

Assimilate new developments in neuroscience on the importance of stress, emotions and relationships in relation to the environment, society and family.

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Social – Education - Assistance

Social – Education - Assistance

Assimilate new psych-educational knowledge on the effects on our brains of stress, emotions and relationships.

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